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General Policies Ideally, PARTY LAND will set up and take down tents and equipment on a mutually discussed day, however, PARTY LAND reserves the right to either setup/take down equipment earlier or later, weather and availability permitting. Rental Equipment Tent Reservations (size of and number of) are final at contract signing. Cancellation Policy PARTY LAND recognizes that plans can and do change, sometimes on short notice. If there is a change in CLIENT'S plans, e.g. cancellation or postponement of the event, PARTY LAND will take reasonable steps to book a substitute event or events and/or make other alternative arrangements. In the event, however, PARTY LAND is unable to do so, in whole or in part, it reserves the right to retain up to any and all amounts paid or due as of the date of receiving notice of the change. Acts of God In the unlikely event that a member/members of PARTY LAND' staff are unable doe to illness, disease, accident, or injury to prepare for and attend the event, PARTY LAND reserves the right to find substitute staff, companies, and/or subcontractors, to conduct the event. If PARTY LAND is unable to conduct the event set forth in this Agreement, PARTY LAND may terminate this Agreement and will refund all monies to the client and in lieu of any and all other damages of whatever kind and nature that might otherwise be available to CLIENT under applicable law. In the event it is impossible to hold the event, due to circumstances beyond the control of the parties, and PARTY LAND is not reasonably able to book alternative events, PARTY LAND reserves the right to charge or retain cost of perishable or un-returnable items, staff, or any other expenses purchased or prepared for the event. Damage to Tents and Equipment There will be NO COOKING, GRILLING, ETC. UNDER THE TENT due to smoke and fire damage possibility. Tiki Torches and sources of fire must be at least 15' away from tent. NO FIREWORKS OR SPARKLERS in the vicinity of the tent. NO COLORED STREAMERS or TAPE on tent or side curtains. SIDE CURTAINS MUST BE KEPT DRY AND CLEAN (not thrown on the ground) unless in use. If used, they must be kept hanging on tent to dry, or folded and STORED DRY AND CLEAN. Any and all lighting, cooking, and heating sources or decorations (e.g. colored paper streamers are not allowed) used in the vicinity of PARTY LAND' tents or equipment must be approved by PARTY LAND in advance. CLIENT agrees to reimburse PARTY LAND for any and all costs or damages resulting from lighting, cooking, or heating equipment or decorations except as authorized above. In the event of serious damage PARTY LAND reserves the right to repair or replace the damaged item or items in its discretion, at CLIENT'S sole expense. As part of this Agreement and in addition to the fees charge elsewhere in this Agreement, an additional damage/cleaning deposit may be due upon this Agreement, payable on or before thirty days in advance of the Event. PARTY LAND will return all or a portion of this deposit to the CLIENT promptly after PARTY LAND has had reasonable opportunity to inspect the equipment provided and deducted any sum for repair or replacement in this agreement. Tableware Rental Only: All Tableware is delivered in handling racks. All Tableware is delivered clean and ready to set. All tableware must be returned clear of food matter, rinsed (hosed off is fine), dry, and in handling racks in which they were delivered. Failure to do so will result in an additional $100.00 surcharge. CLIENT agrees to pay replacement cost for any missing or damaged items. CLIENT is responsible for counting items upon delivery, otherwise amounts delivered will be considered correct. If items are found missing or damaged at pickup, a detailed invoice of the charges will be provided to you after the event. With Catering: All Tableware will be delivered, set up, handled, and cleaned depending upon the amount of service charge discussed and agreed upon at the signing of the contract. |
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